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Open Positions
Front Desk Receptionist
We are currently seeking a friendly and personable front desk receptionist.
Key responsibilities include:
Greet and welcome clients: Warmly greet guests upon arrival, providing a friendly and professional first impression.
Appointment scheduling: Book, confirm, and manage client appointments through phone calls, online booking systems, and in person
Client information management: Maintain accurate client records, including contact details, service history, and preferences.
Payment processing: Handle cash and credit card transactions, ensuring accurate billing and receipt generation.
Answer phone calls: Professionally answer incoming calls, addressing inquiries, and scheduling appointments.
Maintain a clean environment: Ensure the front desk area is clean, organized, and stocked with necessary supplies. Laundry upkeep throughout the day.
Address client concerns: Handle customer complaints or issues promptly and professionally, seeking assistance from management when necessary.
Required skills:
Excellent customer service skills: Ability to provide a warm, welcoming, and personalized experience to clients.
Strong communication skills: Clear and articulate verbal and written communication to effectively interact with clients and colleagues.
Organizational skills: Efficiently manage appointment schedules, client information, and administrative tasks.
Computer proficiency: Familiarity with scheduling software and point-of-sale systems.
Previous work experience in a spa preferred, but not required.
If interested in applying, fill out the form and upload your resume.